Terms of Service

    Welcome to LIÉNA JEWELS. By accessing and using our website, you agree to be bound by these Terms of Service.

    General Terms

    These terms govern your use of our website and the purchase of our products. By placing an order, you agree to these terms in their entirety.

    Product Information

    We strive to display our products as accurately as possible. However:

    Colors may vary slightly due to monitor settings and photography

    Natural gemstones may have unique variations in color and clarity

    Pricing & Payment

    • All prices are in EUR unless otherwise stated
    • Prices may change depending on the market value of materials
    • Payment must be received in full before shipment
    • We accept cryptocurrency, major credit cards and secure payment methods
    • Additional customs duties or taxes may apply for international orders

    Orders & Delivery

    Order processing times vary by product:

    1-3

    Business days for ready-made items

    14-60

    Days for bespoke pieces (depending on complexity)

    • Delivery times are estimates
    • We are not responsible for delays caused by customs or couriers

    Intellectual Property

    All content on this website, including designs, images, text, and logos, are the property of LIÉNA JEWELS and protected by copyright and trademark laws. Unauthorized use is prohibited.

    Warranty

    We stand behind the quality of our craftsmanship:

    1

    Year Warranty

    Warranty does not cover normal wear, damage from misuse, or alterations by third parties

    Gemstone certifications provided for qualifying purchases

    This voluntary warranty applies in addition to — and does not limit — your statutory rights. Consumers in the EU are entitled to a statutory warranty for defects (Gewährleistung) of at least two years for new goods under § 438 of the German Civil Code (BGB).

    Questions About Our Terms?

    For questions regarding these terms, please contact us

    lienajewels@gmail.com

    Last updated: June 10, 2026